Account Management
- Where can I find my User Code?
- How can I pay for my pass?
- Why do I need to keep an active credit card on file?
- How do I add a credit card to my account?
- How do I know if I was charged an overage fee?
- What is Mobi’s refund policy?
- How do I activate my pass?
- Can I lend my account to friends/family?
- Can I take out more than one bike at a time?
- Where can I get a User Card?
- How do I turn off auto-renewal?
- How do I unsubscribe from emails?
- Can I purchase a new pass while my current pass is still active?
- Can I delete my account?