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Mobi by Rogers
FAQs
Account Management

Articles in this section

Where can I find my User Code?
Where can I find my PIN code?
Why do I need to keep an active credit card on file?
How do I add a credit card to my account?
What is Mobi’s refund policy?
How do I activate my pass?
Can I lend my account to friends/family?
Can I take out more than one bike at a time?
Where can I get a User Card?
How do I turn off auto-renewal?

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What is Mobi’s refund policy?

05 March 2026 23:30 Updated

For our complete refund policy, please click here.

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