Billing & Charges
- I think I was overcharged for my ride. What should I do?
- Why was I charged $15 when I haven’t taken a ride yet?
- Why don’t charges happen after every ride?
- Why did I get charged on a day I didn’t ride?
- Why doesn’t my receipt show individual rides?
- Why doesn’t the total in the app match my receipt?
- How do I know if I was charged an overage (usage) fee?
- Are there additional fees?